| Frequently Asked Question - Or other things you might want to know Please contact me with any queries if you don't see the answer here... I don't mind answering any questions... I aim to reply to queries within 24 hours |
Q: I have an idea in mind for a cake. How do I know that you will be able to do it? Q: What information will you need to help design the cake I want?
Q: How much notice do I need to give you if I want to order a cake? Q: I only want a small sponge cake how long will it take? Q: I have seen a cake on the internet that I really like. Can you make one like it? Q: I would like to keep the decoration/topper from the cake you made me - what’s the best way to do this?
Q: Can you deliver my cake for me? Q: I'm having a Birthday Party with 40 guests. How big will my cake need to be? |
|
|
| A: Yes, these are just a small example of cakes which I have created for previous customers...I don't always have time to photograph new cakes, but I do have plenty of books and pictures which you can use for inspiration if you are stuck for ideas... |
|
| How much do your cakes cost? |
I will need to discuss your requirements with you to enable me to better understand your needs before I can give you a quote or estimate... As a rough guide to basic cake costs see HERE |
|
| I have an idea in mind for a cake. How do I know that you will be able to do it? |
A: Look at the examples of my cakes to see if there is anything similar to what you have in mind. This should give you an idea of the sort of cakes I have created for previous customers. Contact me with your suggestions and I will do my utmost to create the cake you have in mind... |
| |
| Q: What information will you need to help design the cake I want? |
| A: I will discuss with you what you want to have created and what or who it’s for. As each cake is individual this is an essential phase. If you’re stuck for ideas I have lots of books for you to look through - and of course you can look at all of my examples... |
| |
Q: How much notice do I need to give you if I want to order a cake? |
A: It really depends on what type of cake you require, but it's always best to give me as much notice as you possibly can. Slots fill up very quickly and weekend celebrations are very popular so advance booking is highly recommended. You don't have to decide right away exactly how you want your cake, but it is useful to have an idea. |
| |
| Q: I only want a small sponge cake how long will it take? |
| A: This can depend on the design and detail you want on your cake. Even the more basic cakes can still be time consuming. I may be able to 'fit it in' though, depending on how busy I am at the time. Contact me to find out... |
| |
Q: I have seen a cake on the internet that I really like. Can you make one like it? |
| A: Although I would prefer not to directly copy someone elses work I can recreate something similar. It may be that a few details can be changed to make the cake more individual and unique for you... |
| |
| Q: I would like to keep the decoration/topper from the cake you made me - what’s the best way to do this? |
| A: Although the sugar decorations are all edible they may be kept as keepsakes if you wish. They need to be kept dry and dust free, away from direct sunlight and damp or humid conditions. Carefully wrapped in kitchen roll in a cardboard box or airtight tin, and placed somewhere safe would be ideal... care instructions are usually packed with the Toppers to act as a reminder... |
| |
| Q: Can you deliver my cake for me? |
| A: I can usually deliver locally for a small charge per mile including my return journey (first 10 miles FREE). This would have to be requested when you place your order, and is subject to my being available. Alternatively you can arrange to pick your cake up at a time when it is convenient... Your cake will be boxed and packed ready for transportation... |
| |
Q: I'm having a Birthday Party with 40 guests. How big will my cake need to be? |
A: See here for cake size and portion guide |